Tewkesbury water supply restored after major burst


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Severn Trent said it would pay compensation to customers who had been without water for more than 15 hours

Water has been restored to all homes and businesses in Tewkesbury after 10,000 were without a supply for more than 48 hours due to a burst pipe.

Severn Trent said water had been moved around its network in different ways, although the broken main was still to be repaired.

The firm said it would pay compensation of £30 to customers who had been without water for more than 15 hours.

The supply was originally cut off in the early hours of Friday.

Severn Trent’s Sarah Bentley said: “We’re really sorry for the disruption that’s been caused as a result of this burst, we know it’s been really difficult for our customers to be without water.

“The pipe that burst is one of the largest in our network and was located in a flooded field so restoring supplies has been really challenging.

“We worked extremely hard to move water around our network and we used tankers to bring extra water in too.”

Bottled water collection points have been set up at several sites in the town and surrounding villages “as a precaution”.

They are located at:

  • Morrisons, Barton Road
  • Tewkesbury School, Ashchurch Rd
  • Twyning Village Hall
  • Toddington Village Hall
  • Tirley Village Hall
  • New-Wok Chinese Takeaway, Lee Road

A spokesman said as a result of the changes to the water network, about 150 properties in the Birdlip area lost their supply on Saturday, and the firm is continuing to restore water to these homes “as quickly as we can”.



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