TV watching and online streaming surge during lockdown


William Jackson Harper, Jameela Jamil, Kristen Bell and Manny Jacinto

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Netflix

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Comedy series The Good Place can be seen on Netflix, which saw an increase in new subscribers

Lockdown measures enforced due to the Covid-19 pandemic brought about a surge in TV watching and online streaming, according to Ofcom.

The watchdog’s annual study into the UK’s media habits suggested adults, many of them stuck indoors, viewed for 40% of their waking hours, on average.

Time spent on subscription streaming services also doubled during April.

At the height of lockdown, adults spent an average of six hours and 25 minutes each day staring at screens.

Screen time overall was up almost a third (31%) on last year.

People watched streaming services, such as Netflix, Amazon Prime Video and Disney+, for one hour 11 minutes per day, and 12 million people joined a service they hadn’t used previously. Three million of these viewers had never subscribed to any service before.

The majority signed up to Netflix and Amazon Prime Video, although Disney+ overtook Now TV as the third most popular paid-for streaming platform.

Older viewers, who typically watch more traditional broadcast TV, increased their use of streaming platforms, too.

One third of 55-64-year-olds, and 15% of people aged 65+ used subscription services in the early weeks of lockdown.

The study, entitled Media Nations 2020, suggested that as lockdown measures eased towards the end of June, the uplift in streaming services held firm – 71% up on the same time last year.

This figure also included people viewing more non-broadcast content on platforms like YouTube and gaming sites.

And more than half of UK adults (55%) with new streaming subscriptions said they will keep them and spend the same amount of time watching streamed content in future.

However in July, Netflix warned investors that subscriber growth will slow, after it it added more than 10 million subscribers in the previous three months, bringing the total of new subscribers to 26 million in 2020.

In contrast, Netflix saw 28 million new subscribers for the whole of 2019.

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Media captionCoronation Street filming has resumed following a break during the pandemic

“Growth is slowing as consumers get through the initial shock of coronavirus and social restrictions,” the company said.

As for the public service broadcasters – BBC, ITV, STV, Channel 4 and Channel 5 – they achieved their highest combined monthly share of broadcast TV viewing (59%) in more than six years in March, as people turned to trusted news services for updates on the virus.

The BBC was the most popular source of news and information about Covid-19 – used by 82% of adults during the first week of lockdown.

Broadcasters’ video-on demand services also received a boost in lockdown. Dramas Normal People and Killing Eve helped BBC iPlayer attract a record 570m programme requests in May 2020 – 72% higher than in May 2019.

Channel 4’s on-demand service, All 4, generated 30% more views among 16-34s in the first two weeks of lockdown compared with the same period in 2019; and viewers spent 82% more time year-on-year watching ITV Hub.

However, the boost to PSBs’ linear audiences was short-lived as coronavirus interrupted production of soaps including EastEnders, Coronation Street and Emmerdale, as well as major sporting events like the Olympics and entertainment broadcasts such as the Glastonbury Festival.

By the end of June and with lockdown easing, the amount of time viewers spent watching traditional broadcast content fell 44 minutes to three hours and two minutes per day. Broadcast TV viewing is now comparably lower than it was in 2014-2017, although it remains 11% higher than this time last year.

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